DAILY HEALTH CHECK — SITE LEAD

Site leads start each day blind, piecing together infrastructure status from overnight emails and tool logins. Issues that surfaced overnight wait until someone stumbles on them.

Actors

  • Site Lead
  • Facilities / Ops Coordinator
  • NOC Engineer

Systems / Vendors

  • ServiceNow
  • SolarWinds
  • Splunk

Business Question

"I spend my first hour every morning logging into five tools to answer one question: is my site healthy?"

What SPoG Does

  • Delivers an automated daily report of site infrastructure health — power, network, capacity, incidents — before the day starts.
  • Highlights overnight exceptions and what has already been done about them.
  • Trends site health over time so slow degradation is visible before it becomes an outage.

Outcome Metrics

−90%

Morning status-gathering time

100%

Overnight exceptions surfaced

1–2 wks

To first daily report