360° VIEW OF OPERATIONS

Access control, surveillance, patrols and visitor systems each have their own screen, so the control room stitches the picture together by eye and by radio. There is no single view of what is actually happening across the estate right now.

Actors

  • Control Room Manager
  • Head of Security
  • Account Manager

Systems / Vendors

  • Access control
  • CCTV / VMS
  • Guard tour / patrol

Business Question

"Why does the control room need six screens and a radio to answer one question: what's happening right now?"

What SPoG Does

  • Unifies access control, surveillance, patrols and visitor systems into one real-time view.
  • Correlates events across systems into a single operating picture.
  • Gives every site and zone a live, consistent status.

Outcome Metrics

1

Unified operating view

−40%

Time to the full picture

6–10 wks

To first outcomes