WORKFORCE COST & OVERTIME OPTIMISER

Overtime hotspots and shift imbalances only show at month-end, so cost overruns are explained rather than prevented. The levers to cut cost aren't visible in time to pull them.

Actors

  • Commercial Manager
  • Resource Planner
  • Account Manager

Systems / Vendors

  • Workforce / rostering
  • T&A / biometric
  • BI / reporting

Business Question

"Where is overtime quietly running away from us, and what would fix it?"

What SPoG Does

  • Identifies overtime hotspots, shift imbalances and cost overruns.
  • Recommends AI-driven actions to cut cost while holding coverage.
  • Turns cost into a managed, live lever.

Outcome Metrics

−30%

Overtime cost

1

Live cost view

6–10 wks

To first outcomes