PREVENTIVE MAINTENANCE SCHEDULING

CCTV and access-control health is checked reactively, so a failed camera or reader is discovered when it's needed most. Maintenance is triggered by failure, not by condition.

Actors

  • Facilities Manager
  • Security Operations Manager
  • Control Room Manager

Systems / Vendors

  • CCTV / VMS
  • Access control
  • Maintenance / CMMS

Business Question

"Why do we find out a camera's down at the exact moment we need the footage?"

What SPoG Does

  • Monitors system health across CCTV and access control.
  • Automates maintenance alerts before a failure.
  • Moves servicing from reactive to condition-based.

Outcome Metrics

−30%

Unplanned system downtime

1

Live system-health view

6–10 wks

To first outcomes