ATTENDANCE & PUNCTUALITY INTELLIGENCE

Check-ins, no-shows, late starts and early departures are reviewed after the shift, so the site impact of a gap is felt before anyone acts. Attendance is a lagging report, not a live signal.

Actors

  • Guarding Supervisor
  • Resource Planner
  • Account Manager

Systems / Vendors

  • T&A / biometric
  • Workforce / rostering
  • Guard tour / patrol (GPS)

Business Question

"When a guard doesn't show, how long before we know, and what did it cost the site?"

What SPoG Does

  • Provides automated insight on check-ins, no-shows, late starts and early departures.
  • Maps each to its site impact.
  • Turns attendance into a live signal.

Outcome Metrics

−30%

Unmanaged no-shows

1

Live attendance view

6–10 wks

To first outcomes