CONFIGURATION MANAGEMENT

Configuration drift accumulates invisibly — a temporary fix here, an undocumented change there — until an audit or an outage exposes how far the estate is from its own standards.

Actors

  • Network Engineer
  • Compliance Manager
  • Head of Infrastructure

Systems / Vendors

  • Cisco DNA Center
  • Ansible
  • ServiceNow

Business Question

"If we audited every device today against our own golden configs, what percentage would pass — and why don't we know that number?"

What SPoG Does

  • Audits device configurations continuously against golden templates, not just at audit time.
  • Flags and reports drift the moment it appears, with who-what-when context.
  • Remediates non-compliant configurations automatically or via approved change workflow.

Outcome Metrics

−90%

Undetected drift

−60%

Audit preparation effort

2–4 wks

To first continuous audit