SUPPLIER INCIDENT IMPACT VIEW

When a vendor has an outage or attack, tracing which of your business services are affected is slow manual work, so the response lags the impact. You can't act on what you can't see.

Actors

  • Third-Party Risk Manager
  • Head of Cyber Resilience
  • Incident Response Lead

Systems / Vendors

  • TPRM
  • CMDB / service mapping
  • SOAR

Business Question

"When a supplier goes down or gets hit, which of our services are affected, right now?"

What SPoG Does

  • Maps business services affected by vendor outages or attacks.
  • Speeds the response to supplier incidents.
  • Connects vendor risk to service impact.

Outcome Metrics

−40%

Time to assess supplier impact

1

Live impact view

6–10 wks

To first outcomes