DORMANT & ORPHANED ACCOUNTS

Unused, ex-employee and unmanaged identities linger long after they should be gone, so orphaned accounts become unwatched doors. Joiners-movers-leavers hygiene slips between HR and IT.

Actors

  • Identity & Access (IAM) Lead
  • IT & Infra Leads
  • HR Systems Lead

Systems / Vendors

  • IAM / IGA
  • HR / directory
  • PAM

Business Question

"How many active accounts belong to people who've left or to nothing at all?"

What SPoG Does

  • Finds unused, ex-employee and unmanaged identities.
  • Flags orphaned and dormant accounts for removal.
  • Tightens joiner-mover-leaver hygiene.

Outcome Metrics

−50%

Dormant accounts

1

Live account hygiene view

6–10 wks

To first outcomes