DELIVERY MANAGEMENT

Planned deliveries and what actually turns up at the gate live in different systems, so no-shows, late arrivals and long dwell times are reconciled after the fact. The client wants confidence that inbound flows are controlled, and today that confidence rests on a spreadsheet updated hours later.

Actors

  • Logistics Manager
  • Transport Coordinator
  • Principal Contractor

Systems / Vendors

  • Delivery management (Control Tower)
  • ANPR
  • Gate / GRN app
  • 3 of 100+ integrations · We build on your stack.

Business Question

"What percentage of deliveries actually arrive on time, and how many no-shows are we carrying this week?"

What SPoG Does

  • Monitors planned versus actual deliveries, booking adherence, no-shows and dwell time by gate, contractor and work package.
  • Exposes throughput and variance live rather than in end-of-day reporting.
  • Gives the client evidence that inbound flows are controlled and measurable.

Outcome Metrics

−30%

Delivery variance

1

Live delivery picture

6–10 wks

To first outcomes