WHILL Autonomous Fleet

WHILL AUTONOMOUS FLEET

Autonomous wheelchairs are deployed as a separate pilot, tasked and tracked outside the main resourcing picture. The crewed fleet and the self-driving fleet are planned in two places, so neither is optimised against the same demand and utilisation of the autonomous units stays low.

Actors

  • Head of PRM Operations
  • Duty Manager
  • Fleet Coordinator

Systems / Vendors

  • WHILL fleet management
  • AODB / flight feed
  • Assist dispatch app

Business Question

"Our self-driving chairs and our crewed teams are planned in two different worlds — why aren't they one decision?"

What SPoG Does

  • Brings self-driving WHILL units into the same resourcing decision as the crewed fleet.
  • Tasks and repositions autonomous units against live demand, within geofence and policy.
  • Keeps a human on the loop — act-within-policy, never fully autonomous, in a duty-of-care domain.

Outcome Metrics

1

Unified fleet decision

+20%

Autonomous unit utilisation

<12 wks

To first outcomes

Contact us to learn more →