PRM ASSET TRACKING

Shared equipment goes missing across a large terminal estate, so agents waste time hunting for a chair or buggy that's parked three gates away. Utilisation looks low while frontline teams are constantly short.

Actors

  • Equipment Coordinator
  • Duty Manager
  • Resource Planner

Systems / Vendors

  • Asset / RTLS tracking
  • Assist dispatch app
  • AODB / flight feed

Business Question

"Why are agents walking the terminal looking for a wheelchair we already own?"

What SPoG Does

  • Locates wheelchairs, buggies and ambulifts live across the estate.
  • Triggers retrieval when units drift from where demand is forming.
  • Turns utilisation data into pre-positioning decisions.

Outcome Metrics

−35%

Time hunting equipment

1

Live asset map

<10 wks

To first outcomes