EMPLOYEE HOUR ANALYSIS

Rostered hours, worked hours and contract terms are reconciled only after the month closes, so over- and under-resourcing surface once the cost is already booked. There is no early line of sight on where hours are drifting away from demand.

Actors

  • Resource Planner
  • Contract Manager
  • Head of PRM Operations

Systems / Vendors

  • TimeGate / SAP rostering
  • Time & attendance
  • Contract / finance systems

Business Question

"Are we paying for hours we didn't need — and finding out a month too late?"

What SPoG Does

  • Aligns rostered and worked hours to forecast demand and contract terms in near real time.
  • Surfaces over- and under-resourcing early, by terminal and shift.
  • Ties hours worked back to the contract, so cost and cover stay in balance.

Outcome Metrics

−15%

Resourcing cost drift

1

Hours-vs-demand view

<12 wks

To first outcomes