COMPLIANCE AUDIT TRAIL

When an assist is questioned — by an airline, an airport or a regulator — the evidence is scattered across dispatch logs, timestamps and messages. Assembling a defensible pack is a manual dig, and every dispute costs supervisor hours that the operation cannot spare.

Actors

  • Compliance Lead
  • Duty Manager
  • Contract Manager

Systems / Vendors

  • Assist dispatch app
  • AODB / flight feed
  • Airline messaging

Business Question

"When someone challenges an assist, how long does it take us to prove exactly what happened?"

What SPoG Does

  • Assembles an audit-ready evidence pack behind every single assist, automatically.
  • Captures the timeline, timestamps and messages as a by-product of the service event.
  • Makes any assist reconstructable on demand, without manual collation.

Outcome Metrics

−60%

Audit-prep time

1

Evidence pack per assist

<12 wks

To first outcomes