Recovery & Re-planning

RECOVERY & RE-PLANNING

When disruption clears, the operation limps back to normal on manual judgement, so schedule, staffing and service take longer to recover than they should. Recovery is as unmanaged as the disruption was.

Actors

  • Duty Operations Director
  • Control Room Manager
  • Resource Planner

Systems / Vendors

  • AODB / A-CDM
  • Resourcing / rostering
  • BI / reporting

Business Question

"The disruption's over. Why does getting back to normal take the rest of the day?"

What SPoG Does

  • Re-plans the operation in real time as disruption clears.
  • Restores schedule, staffing and service on the fastest path.
  • Learns from each recovery to speed the next.

Outcome Metrics

−25%

Time to recover

1

Live recovery plan

<12 wks

To first outcomes

Contact us to learn more →