Ramp & GSE Coordination

RAMP & GSE COORDINATION

Ground equipment and ramp crews are dispatched job by job with no live view of where units and people actually are, so aircraft wait on a tug or a set of steps that's tied up elsewhere. Coordination is radio-driven and reactive.

Actors

  • Ramp Operations Manager
  • GSE Fleet Manager
  • Turnaround Coordinator

Systems / Vendors

  • GSE telematics
  • A-CDM / AODB
  • Ramp dispatch app

Business Question

"Why is the aircraft waiting on a tug that's sitting idle two stands over?"

What SPoG Does

  • Coordinates ground-support equipment and ramp activity around the live schedule.
  • Directs the nearest available unit and crew to the next constraint.
  • Keeps turnarounds moving with one live ramp picture.

Outcome Metrics

−20%

GSE-driven delays

1

Live ramp picture

<12 wks

To first outcomes

Contact us to learn more →