FUELLING & AIRCRAFT-SERVICES ASSURANCE

Fuel demand is planned off static tables and safety deviations surface only in post-event paperwork, so uplift is mis-positioned and a pressure or procedure anomaly isn't caught until later. Fuelling is both a punctuality and a safety exposure.

Actors

  • Fuelling Operations Manager
  • Ramp Operations Manager
  • Safety Manager

Systems / Vendors

  • Fuel management / into-plane
  • AODB / flight feed
  • MET / weather feed

Business Question

"Why are we discovering a fuelling procedure deviation in a report rather than on the ramp?"

What SPoG Does

  • Forecasts fuel uplift from schedule, historical burn and weather.
  • Pre-positions stock and flags pressure or procedure anomalies the moment they appear.
  • Keeps fuelling on schedule and evidences it as compliant.

Outcome Metrics

−20%

Fuelling-driven delays

1

Live uplift plan

<12 wks

To first outcomes