DE-ICING & ADVERSE-CONDITIONS OPS

De-icing demand spikes with the weather but rigs, fluid and crews are committed on best guess, so aircraft queue at the pad or fluid runs short. The response is always chasing the conditions rather than ahead of them.

Actors

  • Duty Operations Director
  • De-icing Coordinator
  • Ramp Operations Manager

Systems / Vendors

  • MET / weather feed
  • A-CDM / AODB
  • GSE telematics

Business Question

"Why are we scrambling rigs and fluid once the frost has already hit?"

What SPoG Does

  • Forecasts de-icing demand from weather and schedule.
  • Coordinates rigs, fluid and crews before conditions bite.
  • Re-plans continuously as the weather and schedule move.

Outcome Metrics

−25%

De-icing queue time

1

Live de-icing plan

<12 wks

To first outcomes