ASSET MANAGEMENT — CMDB INSIGHTS

The CMDB is maintained by hand and trusted by no one. Asset records, dependencies and compliance status drift from reality, and every process built on top inherits the doubt.

Actors

  • CMDB Owner
  • Asset Manager
  • Head of IT Operations

Systems / Vendors

  • ServiceNow CMDB
  • Lansweeper
  • Flexera

Business Question

"Every process we run assumes the CMDB is right — when did anyone last prove that it is?"

What SPoG Does

  • Automates visibility into IT assets, dependencies and compliance status across all systems.
  • Reconciles CMDB records against discovered reality continuously.
  • Flags stale, missing and conflicting records with owners and evidence for fast correction.

Outcome Metrics

100%

CMDB accuracy visibility

−70%

Manual reconciliation effort

4–6 wks

To first reconciled view